The following are frequently asked questions here at the AHBL.
No. The AHBL blocks only IP addresses and domain names (in the RHSbl).
If you are being blocked, it is most likely because either the mail server you are using is being used by spammers, or is owned by an ISP which knowingly lets spammers use its network. It is also possible that your machine may be comprimised with a virus or trojan, or have an open proxy.
If your domain name is blocked, it is most likely because your domain is being used to support spammers and their services.
If you are unsure as to why you are blocked, see our Lookup Page, and put your domain name or mail server IP addresses in there.
By following the steps at the removals page you can request removal from the AHBL.
A user/provider can request a delisting of an open proxy/open relay host using our automated testing system. It takes between 1-5 days before a host will be tested by our automated system (it is done randomly), and provided that the host is no longer open, the listing will be removed.
If the listing is a Spam Source, Spam Support, or similar that was manually added by an AHBL administrator, the person/company/ISP that is being blocked must provide a reason for delisting via the online form from the lookup page. Most times, removals of these types requires a vote by the AHBL administration (which can take 2-7 days usually). Provided the majority of the votes are Yes for delisting, the host will be removed from the database and the ticket closed.
In the case of a Shoot On Sight listing, removals are rarely if ever accepted or considered. If a SOS removal is accepted, it must pass a vote of unamious Yes, or the host will not be removed.
The AHBL is an aggressive multifaceted blacklist of systems, networks, and domains that are abusive or open to widespread abuse.
It is not simply a spam blacklist, or an open proxy blacklist, or an open relay blacklist. We list for a variety of technical and non-technical criteria. We differ from other blacklists primarily in our broad scope, and willingness to expand that scope where appropriate to include new categories of internet abuse.
How Does The AHBL Work?
The AHBL is a real time blocking system. This means that data is collected from various sources 24 hours a day, 7 days a week in real time, and merged into our database.
Some of the sources for our database come from our own mail servers, some from our spam traps, others from exchanged information with other DNSbl type lists. Much of our data comes from our own users and our partners, who allow us the ability to scan their mail server logs and forward us different types of spam, which is then broken down into lists of IP addresses, From: addresses, etc.
Standard tests on a host known to be sending spam includes a proxy sweep, to try and determine if the machine is infected with one of the many Windows viruses and troans floating around on the Internet, running a relay check on the SMTP port (if open), and checking it against various other sources of information, including other lists such as SpamHaus, ORDB, DSBL, SORBS, and similar.
If the open proxy tests fail (meaning the host is open to relaying via the proxy), or the SMTP port test fails (meaning it is an open SMTP relay) the host is automatically added to the list within 30 minutes and propigated to all of our mirror servers in under an hour.
Other hosts that show signs of possibly being owned by a spamer, are cross-referenced with the AHBL's RHSbl system, which tracks known spammer domains (which includes WHOIS information, name server addresses, etc), and also cross-referenced with SpamHaus's ROKSO listings.
Should the host score highly enough, it is automatically queued for manual addition by an AHBL administrator. If the host does not pass enough of the automatic checks, but still shows signs of being a possible spam source, AHBL administrators will do an investigation on the host, using various tools and websites (including the usenet groups NANAS, NANAB, NANAE), and make a decision on if the host should be added.
How Are Removals Handled?
A user/provider can request a delisting of an open proxy/open relay host using our automated testing system. It takes between 1-5 days before a host will be tested by our automated system (it is done randomly), and provided that the host is no longer open, the listing will be removed.
If the listing is a Spam Source, Spam Support, or similar that was manually added by an AHBL administrator, the person/company/ISP that is being blocked must provide a reason for delisting via the online form from the lookup page. Most times, removals of these types requires a vote by the AHBL administration (which can take 2-7 days usually). Provided the majority of the votes are Yes for delisting, the host will be removed from the database and the ticket closed.
In the case of a Shoot On Sight listing, removals are rarely if ever accepted or considered. If a SOS removal is accepted, it must pass a vote of unamious Yes, or the host will not be removed.
A number of technical measures exists which can dramatically reduce the amount of UCE/UBE flowing through a system, and which can make it harder for users to send out spam undetected.
One of the first things to understand is that the AHBL is not blocking your e-mail. The people who own the mail server you are trying to send to is blocking you. The AHBL simply publishes a list of IP addresses and hostnames of networks and servers we believe are either abusive, spamming, insecure, or unsafe.
We allow anyone to use our list with the understanding that we are not responsible for any legit mail that may be blocked because of our listings.
If you have specific questions about what might have caused you to get listed, check the Lookup Page and the Listing Policy Page.